Sunday, 20 April 2008

Caring for your mouse

This is (supposedly !) an actual alert to IBM Field Engineers that went out to all IBM Branch Offices.

Mouse Balls Available as FRU (Field Replacement Unit)

Mouse Balls are now available as FRU. Therefore, if a mouse fails to operate or should it perform erratically, it may need a ball replacement. Because of the delicate nature of this procedure, replacement of mouse balls should only be attempted by properly trained personnel.

Before proceeding, determine the type of mouse balls by examining the underside of the mouse.

Domestic balls will be harder and larger than foreign balls.

Ball removal procedures differ depending on the manufacturer of the mouse. Foreign balls can be replaced using the pop-off method. Domestic balls are replaced using the twist off method.

Mouse Balls are usually not static sensitive. However, excessive handling can result in sudden discharge.

Upon completion of ball replacement, the mouse may be used immediately.

It is recommended that each replacer have a pair of spare balls for maintaining optimum customer satisfaction, and that any customer missing his balls should suspect local personnel of removing these necessary items.


  1. I have a touch-pad, and therefore no balls.

  2. I am making no comment about RR's lack of balls whatsoever .....

  3. SR, I loved this. I went off to church laughing.

    RR, you poor thing. Maybe you could get the FRU.

    SR, where you are timid, I am brave. Une femme d'un certain âge a des privilèges.

  4. Actually, I think it takes a lot of balls to use a Mac .....

  5. This reminds me of the Chinese take-away near my home in Brighton which proudly advertised in its large window Menu a dish of "Sweet and sour Prawn's balls".

  6. We have a manicure-pedicure place in out town called "T&A Nails". The proprietors are Asian women, and perhaps they don't catch the implication, but I have wondered if perhaps something more than manicures and pedicures are offered there.